Return Policy

We will be happy to provide a full refund on any unworn merchandise within 30 days of the date of purchase. You may return the merchandise via mail or in person at our Pineville location – Dan The Shoe Man’s Shoe Shop. If by mail – please mail to:

Dan The Shoe Man’s Shoe Shop
Ecommerce Return
9433-A Pineville Matthews Rd.
Pineville, NC 28134

If you return in person at our Pineville location, please bring a copy of your receipt with you. If you return via mail, please include a copy of the receipt in the package. Once our store has received and inspected your return (usually within 24 hours of receipt) your refund will be issued and you will receive an email confirmation that your return is completed. Refunds will be made in the form of the original payment for the price noted on the receipt. This return policy is applicable to only.

The original shipping charges incurred on your purchase or any additional shipping charges incurred in the return of your purchase are not refundable as part of your return.